Privacy Policy

AI Humanity ("we", "us", "our") is operated by KK Tang, based in Kuala Lumpur, Malaysia. We are committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This policy explains what we collect, why, and how we handle it — including for our AI Readiness Assessment product and our consulting services.

1. What We Collect

Depending on how you interact with us, we may collect:

• Contact details — name, email address, phone number, organisation name and role
• Payment confirmation details — currently, payment is by manual bank transfer/DuitNow, and we retain only what's needed to confirm your payment (e.g. transfer reference, amount, date). Once an automated payment gateway (Billplz or Stripe) is live, payment information will be processed by that provider and we will not store full card or bank details ourselves.
• AI Readiness Assessment responses — answers you submit through our questionnaire, which describe your organisation's people, processes, data, and technology maturity
• Communications — emails, form submissions, and Discovery Call notes
• Website usage data — via standard analytics (pages visited, general location, device type)

2. Why We Collect It

• To prepare and deliver your AI Readiness Assessment report and live walkthrough call
• To process payment for products and services you purchase
• To respond to enquiries and deliver consulting engagements
• To send you service-related communications (e.g. your report, receipts, follow-ups)
• With your separate consent, to send occasional updates about AI Humanity services

3. Consent

By submitting the AI Readiness Assessment questionnaire, completing a payment, or submitting a contact form, you consent to AI Humanity collecting and processing your personal data for the purposes described in this policy, in accordance with the PDPA. You may withdraw consent at any time by emailing tangkk@aihumanity.my; this may affect our ability to deliver the requested product or service.

4. How We Protect Your Data

Assessment responses and contact data are stored in access-controlled systems (Google Workspace) and are not shared with third parties except where necessary to deliver the service (e.g. our payment processor) or where required by law. We do not sell personal data.

5. Data Retention

We retain assessment responses and related records for as long as needed to deliver the service and for a reasonable period afterward for support and record-keeping (typically up to 24 months), unless you request earlier deletion.

6. Your Rights

Under the PDPA, you have the right to access, correct, or request deletion of your personal data held by us, and to withdraw consent for further processing. To exercise these rights, contact tangkk@aihumanity.my.

7. Third-Party Processors

We use the following third parties to help deliver our services, each bound by their own privacy and security practices:

• Bank transfer / DuitNow (manual) — payment processing, pending payment gateway approval; Billplz and/or Stripe once available
• Google Workspace (Forms, Sheets, Apps Script, Gmail) — questionnaire delivery, report generation, and email
• Cal.com — live walkthrough call booking

8. Contact

Questions about this policy or your data can be directed to tangkk@aihumanity.my.